A walkthrough of Crash of Rhinos’ communication process
Communication is the key to building trust in any relationship, business or otherwise. At Crash of Rhinos Painting, we’ve put together a painting communication process that ensures that you are never in the dark.
In the interest of making sure you’re informed, we’re going to walk you through the process step-by-step so you know what to expect when you work with us.
To get a free exterior painting quote, contact us today.
Here’s how our communication process works:
1. In-person inspection
The process begins with one of our trained professionals coming to your house to conduct an in-person inspection. We will make a video recording of your entire property to identify any problems or issues that we will have to address while painting your home.
2. Proposal folder presentation
Immediately after the inspection is completed, our professional will put together a proposal folder and go over it with you. This information includes information about the job to be done, including the cost, the paint we’ll be using, and the overall scope of the job, as well as information about our insurance documentation and details of our 7-year warranty.
3. Questions and contract
Our technician will go over the folder with you, including a detailed contract, and answer any questions that you may have. The contract is included in the folder, but you needn’t sign it before the technician leaves. Take the time you need to go over the proposal, then sign and send it to us once you’re satisfied with what we offer.
4. Professional color consultation
If you haven’t yet decided on the color that you want for your house’s exterior, the next step in the communication process is a color consultation with one of our professional color consultants. This involves digital renderings that will give you a good idea of what your home will look like at the completion of the project.
5. Progress reports on a daily basis
As a homeowner, you should never feel out-of-the-loop about what’s being done on your property. That’s why we follow up with our customers every day to keep them informed of what we plan to work on during any given day, as well as updates on what we’ve already accomplished.
Your home’s outer appearance says a lot about its character, and that’s why it’s important to work with an exterior painting company you can trust. Crash of Rhinos’ communication process fosters that trust by walking with you every step of the way. Contact us today to start the process.