Chapter 16 of 17
The Schedule & Quote Standard
"We'd have to come out and take a look" is how this industry says hello — usually because the quote is a sales appointment in disguise. We will ask to see your floor too, but for a different reason, and on your terms: every number we put in writing is a number we honor, and nobody can honor a guess. Photos work. A visit is better. Either way, here is how the quote works, how the schedule works, and the one exception to our payment terms, printed in plain sight.
A Quote We Stand Behind — Two Ways to Get One
The way we like best: we come to you. We walk the garage with you, measure it ourselves, see what the slab actually needs, and go over your options — colors, add-ons, questions — standing on the floor we are talking about. It is a quote and a conversation, not a pitch.
The photo way — no visit required. Give us your name, address, and email, and send photos of your floor. That is enough for us to size the job honestly and send you a written quote — one we will honor, because we have seen what we are pricing.
What we will not do is guess. A number for a floor we have never seen would not be a quote — it would be a guess in a quote's clothing, and guessing is the industry habit this book exists to end. Asking for photos first is not a hoop; it is what makes the number one we can stand behind.
Why Your Proposal Prints the Square Footage
Elsewhere in this book you will find the opposite standard: paint proposals price by gallon numbers, never by square footage, because a home's paintable surface area is a figure nobody can honestly verify. A garage slab is different. It is a rectangle. You can tape-measure it yourself in five minutes and get the same number we did — so that number is printed on your proposal, and your price is built on it. One principle, two trades: we commit to the numbers you can check. For paint, that is gallons. For your garage, it is square feet. And once the quote is written, the standing rule applies, the same one printed in The Crash of Rhinos Standard: the price on your proposal is the price you pay, and it changes only for a change you ask for and approve in writing.
One Day of Work — Plan for Two
Most two- and three-car garage floors are a one-day installation — empty in the morning, clear-coated by evening. That is the goal we build the schedule around, and the accelerated system in the Garage Floor Standard is what makes it possible — one day because the chemistry is fast, never because a test or a grind got skipped. But we will tell you to plan for two days, every time. The second day belongs to us as margin, not to you as a surprise: if a slab needs extra grinding or an extra repair, we would rather have told you two days and handed the garage back early than promised one and asked for more.
Under-promising is a scheduling standard here, not an accident. The working day is ours; the cure clock after it is yours — 8 hours to walk, 24 for the boxes, 48 for the car.
The Terms — and the One Exception, in Plain Sight
Your garage floor runs on the same terms as every job we do: no deposit, no draw — pay nothing until it's done, where "done" means you have walked the finished floor and signed it complete. Financing is available if you'd like it — entirely your choice, never a push.
One exception, and we would rather print it than mumble it: we purchase your floor's materials about a week before your start date. If you cancel after those materials are bought, you owe us what we paid for them — the materials cost, nothing more. Not a penalty, not a percentage, not an "office fee." The receipts. Everything else stays exactly as promised: not a dollar for labor until the floor is finished and the signature on the sign-off is yours.
A price you can check, a schedule with the margin on our side of the table, and terms printed in full — exceptions included.