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A walkthrough of Crash of Rhinos’ communication process

Communication is the key to building trust in any relationship, business or otherwise. At Crash of Rhinos Painting, we’ve put together a painting communication process that ensures that you are never in the dark.

In the interest of making sure you’re informed, we’re going to walk you through the process step-by-step so you know what to expect when you work with us.

To get a free exterior painting quote, contact us today.

Here’s how our communication process works:

1. In-person inspection

The process begins with one of our trained professionals coming to your house to conduct an in-person inspection. We will make a video recording of your entire property to identify any problems or issues that we will have to address while painting your home.

2. Proposal folder presentation

Immediately after the inspection is completed, our professional will put together a proposal folder and go over it with you. This information includes information about the job to be done, including the cost, the paint we’ll be using, and the overall scope of the job, as well as information about our insurance documentation and details of our 7-year warranty.

3. Questions and contract

Our technician will go over the folder with you, including a detailed contract, and answer any questions that you may have. The contract is included in the folder, but you needn’t sign it before the technician leaves. Take the time you need to go over the proposal, then sign and send it to us once you’re satisfied with what we offer.

4. Professional color consultation

If you haven’t yet decided on the color that you want for your house’s exterior, the next step in the communication process is a color consultation with one of our professional color consultants. This involves digital renderings that will give you a good idea of what your home will look like at the completion of the project.

5. Progress reports on a daily basis

As a homeowner, you should never feel out-of-the-loop about what’s being done on your propertyThat’s why we follow up with our customers every day to keep them informed of what we plan to work on during any given day, as well as updates on what we’ve already accomplished.

Your home’s outer appearance says a lot about its character, and that’s why it’s important to work with an exterior painting company you can trust. Crash of Rhinos’ communication process fosters that trust by walking with you every step of the way. Contact us today to start the process.

Here’s what makes our paint warranty policy different

At Crash of Rhinos Painting, we offer a seven-year paint warranty. It’s one of the things that makes us different.

In this blog, we’ll dive into just what makes our warranty special, and why an effective exterior painting warranty really matters to you as a homeowner—and says about the company.

To get started with Crash of Rhinos, schedule a free quote with us.

Pictured: Crash of Rhinos seven-year paint warranty certificate7 years, versus 2 years

The state of Arizona mandates that exterior painting companies have to provide at least a two-year warranty on their work.

That may not seem like much warranty, but many other companies tend to stay at 2-3 years, not expecting the layman to know just how long paint should last.

What does a paint warranty policy actually say?

The fewer years that are in the warranty, the less confident the painting company is in its prep work, its paint, or its quality assurance process. This makes sense: if a contractor knows that their paint actually only lasts five years, they’re not going to want to guarantee it for six. They’d be out of business!

Many exterior painters stick close to the two-year minimum for two reasons: first, because they aren’t obligated to offer more and, second, because they’re not confident in their products or services, or how their paint will stand up to a beating from Arizona’s sun and monsoon weather.

What our paint warranty says about us

In contrast, Crash of Rhinos offers a seven-year warranty on our exterior painting work. That’s five years above-and-beyond the minimum requirement.

Why? It’s because we know that our superior paint (Dunn-Edwards), thorough prep work, and careful quality assurance all add up to a home painting that is going to last for seven years or longer.

Oh, and here’s another thing:

Even if an exterior painting company offers a warranty—even a longer one—be sure to ask them just how much that warranty will cost. Many companies attract customers with generous warranties that they then upcharge people for when their service is complete.

Again, to contrast, our seven-year warranty comes with our service. No extra fees. No extra upcharge. In fact, it’s something that we lay out upfront in our proposal packet. It’s something that we feel customers deserve.

Choose Crash of Rhinos Painting

When it comes to exterior painting here in Phoenix, you have many choices. However, when it comes to great, customer-trusted exterior painting companies with an included, seven-year warranty, there’s really only one right choice: Crash of Rhinos Painting.

If your stucco home needs exterior painting, give us a call to schedule a free quote.