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A walkthrough of Crash of Rhinos’ communication process

Communication is the key to building trust in any relationship, business or otherwise. At Crash of Rhinos Painting, we’ve put together a painting communication process that ensures that you are never in the dark.

In the interest of making sure you’re informed, we’re going to walk you through the process step-by-step so you know what to expect when you work with us.

To get a free exterior painting quote, contact us today.

Here’s how our communication process works:

1. In-person inspection

The process begins with one of our trained professionals coming to your house to conduct an in-person inspection. We will make a video recording of your entire property to identify any problems or issues that we will have to address while painting your home.

2. Proposal folder presentation

Immediately after the inspection is completed, our professional will put together a proposal folder and go over it with you. This information includes information about the job to be done, including the cost, the paint we’ll be using, and the overall scope of the job, as well as information about our insurance documentation and details of our 7-year warranty.

3. Questions and contract

Our technician will go over the folder with you, including a detailed contract, and answer any questions that you may have. The contract is included in the folder, but you needn’t sign it before the technician leaves. Take the time you need to go over the proposal, then sign and send it to us once you’re satisfied with what we offer.

4. Professional color consultation

If you haven’t yet decided on the color that you want for your house’s exterior, the next step in the communication process is a color consultation with one of our professional paint advisors. This involves digital renderings that will give you a good idea of what your home will look like at the completion of the project.

5. Progress reports on a daily basis

As a homeowner, you should never feel out-of-the-loop about what’s being done on your propertyThat’s why we follow up with our customers every day to keep them informed of what we plan to work on during any given day, as well as updates on what we’ve already accomplished.

Your home’s outer appearance says a lot about its character, and that’s why it’s important to work with an exterior painting company you can trust. Crash of Rhinos’ communication process fosters that trust by walking with you every step of the way. Contact us today to start the process.

What makes Crash of Rhinos different from other Phoenix painting companies?

At Crash of Rhinos painting, we offer exterior stucco painting services in the Phoenix metro area. We  back our work with a 100% satisfaction guarantee. We know that you have choices when it comes to choosing an exterior paint company, so we work hard to set our company apart from others in the area, so you will always choose our business.

In this blog, we’ll review what makes Crash of Rhinos different from other painting companies here in Phoenix. To get started, contact us for a free estimate!

What makes Crash of Rhinos different?

#1. We provide a free quote for every job

Before you schedule a job with us, we will visit your home or office building to offer you a free quote. This includes an inspection and our painting proposal packet. We want you to know upfront what you are spending and what you can expect from us before we schedule the job.

#2. We don’t expect any money upfront

At Crash of Rhinos, we complete our work before we ask you for any money. They are no upfront costs associated with our services, and you don’t pay until you are happy with the job we’ve done.

#3. We use the highest quality paint

Some companies are okay with cutting corners to save money, but we refuse to sacrifice quality or service for our valued customers. We use high-quality Dunn-Edwards paint for every job, and we stand behind our statement that it will handle the test of time.

#4. We are confident enough in our work to warranty it

Because we believe that our work speaks for itself, we offer a 7-year warranty on our exterior painting services. That means if you have problems within the first seven years, we are happy to come out and fix it. We don’t just want to finish the job; we want you to be happy with it long-term.

#5. Our process is straightforward and clear

When you choose Crash of Rhinos, you know exactly what you are getting. We don’t sneak in any extra services or costs or try to sell you on things you don’t need. We are there to complete a job for you and make sure you are happy when we leave.

#6. We have over 400 five-star reviews

We have hundreds of happy clients that have given us high ratings for the work we’ve done for them. From an inspection and quote to the final touches, we leave no detail unnoticed and take pride in the work we do.

Learn for yourself what makes Crash of Rhinos different. Give us a call!

Contact us today to schedule a free consultation.

3 exterior home painting tips to make your Phoenix stucco home shine

Exterior paint can transform even the oldest Phoenix stucco home into a stylish desert dwelling. The right paint can dramatically increase the appeal, as well as the value, of the property. Even if you don’t intend to sell the house, a quality exterior paint job can protect your house against natural elements, such as rain, wind, mildew, and mold.

Crash of Rhinos starts every painting project with an inspection.

From selecting the right time to paint to picking the right paint for the house exterior, here are three tips that can give your house the perfect look.

1. Select the right painter

This is the most important part of the process. You need to hire the right painter. Here are some of the things you need to look for in an exterior painting company:

One of the things that has made Crash of Rhinos one of Phoenix’s top-rated exterior painting companies is our commitment to customers. Read our reviews, and you’ll see that we almost do a perfect job, the first time. However, if something isn’t right, we back our work and we’ll make it right by the homeowner.

How far does our commitment to our customers go? We offer a 7-year warranty on our work. That’s five years longer than legally required in the state of Arizona. We’re that confident in our work.

2. Pick the right paint

This goes hand-in-hand with selecting the right painting company. Many companies are able to give you a low, low quote because they’re using a low-grade of paint, or a paint not suited for stucco homes here in the Valley. In exterior painting, the type of paint matters.

Crash of Rhinos uses professional-grade Dunn-Edwards paint that is specifically formulated for the desert. Some things that make this the right paint for your Phoenix stucco home include:

  • UV-Blocking Qualities: This paint is designed to stand up to the intense UV radiation of the sun without fading for years.
  • Vibrant Colors: Dunn-Edwards paints really work on stucco homes, adhering to the surface and creating a strong bond for better and more consistent colors.

3. Work with a team that does their homework

Crash of Rhinos puts the time into prep work because we know it matters. You can’t properly paint a stucco exterior without taking steps to ready the home, protect fixtures, and fix stucco damage. We do our homework because we know prep work is the difference between a successful project and one that isn’t high-quality.

Call us for the right people to work with your Phoenix stucco home

If your Phoenix stucco home needs new exterior home paint, contact us at Crash of Rhinos Painting for experienced and licensed painters.

Crash of Rhinos offers a 7-year warranty

By Arizona law, exterior painting contractors and companies are only required to offer a 2-year warranty to customers. Many of them do just that, and—thanks to their haste to get the job done—skip the quality assurance steps that make exterior paint last. The result is that customers are stuck having to pay for another exterior painting job only 5 years after the original one.

7-year warranty

A Crash of Rhinos painter pressure washes a home prior to painting. This is a critical step in ensuring that paint lasts for years to come.

At Crash of Rhinos, we do things differently. By offering a 7-year warranty, we more than double the legal requirement and give you fantastic value and peace of mind for your money. In this post, we’ll explain why we’re able to offer such an extensive warranty and why Arizona homes need this kind of protection.

How is Crash able to offer a 7-year warranty?

When you use the best quality paints and do proper preparation, an exterior paint job should last for years to come—even under the strain of Arizona’s brutal sun. Crash of Rhinos Painting uses specially formulated Dunn-Edwards paints that are designed to be UV and water-resistant. This means that the paint retains its color and wall-surface binding for longer, and is less likely to collect dirt, grow mildew, or have chalking issues.

However, even the best paint is worthless without proper preparation on the part of the painters. Besides protecting your property, a good painting company like Crash of Rhinos should take the following steps to ensure that the surface is ready for painting:

  • Pressure washing, to ensure that any existing paint, direct, pollutants, and chalking is removed.
  • Stucco and drywall repair, so that the painting surface is consistent and there aren’t damaged spots.
  • Scraping and application of DRYLOK, so that the stem walls are water resistant and won’t take in extra moisture.
  • Primer, so that the paint has something to adhere to. This is one of the most important steps in the exterior painting process.

Why do I need a longer warranty?

Arizona is one of the sunniest states in the nation, with a vast majority of days bringing high UV exposure. This constant sunshine can, over time, put pressure on the exterior paint of homes, eventually leading to discoloration, fading, and chalking. That’s not to mention other factors, including the torrential rain and dust storms that arrive in Phoenix’s late summer monsoon season. All things considered, the exteriors of Arizona homes take a beating over the course of a year.

A 7-year warranty helps protect your painting investment for longer. Thanks to our extensive preparation process, your exterior paint may last longer than that, but we want to make sure you’re at least covered through those years.

What else makes Crash of Rhinos different?

When you hire Crash of Rhinos, you’re getting quality work from a licensed, bonded, and insured company. We offer a free quote on our services, and we work with your HOA on your behalf to find compatible color options. From start to finish, our painting process has multiple quality assurance checks.

Ready to work with Arizona’s most trusted exterior painting company and learn more about our 7-year warranty? Give us a call or request a quote from us.